Meraki:

Industries

Retail & FMCG

Fueling Growth, Shaping Experiences

In the highly competitive world of retail and FMCG, agility and innovation are key to success. Meraki Global empowers brands to transform their business models, enhance customer experiences, and drive operational excellence. Our AI-powered solutions, data insights, and digital strategies help create a seamless, engaging, and personalized consumer journey.

Supply Chain Management

   Real-time Inventory Tracking:IT solutions enable real-time monitoring of inventory levels across the entire supply chain, from manufacturing to retail outlets.

   Demand Forecasting: Advanced analytics and machine learning algorithms help predict future demand patterns.

   Route Optimization: optimize delivery routes to reduce transportation costs and improve delivery efficiency.

   Warehouse Management systems (WMS): (WMS) streamline warehouse operations, including receiving, storing, and picking products, leading to increased efficiency and accuracy.

Customer Relationship Management

   Customer Data Management:consolidate customer data from various sources, providing a comprehensive view of customer preferences, purchase history, and demographics.

   Personalized Marketing: enable targeted marketing campaigns based on individual customer preferences, increasing customer engagement and loyalty.

   Customer Service: IT-powered customer service tools, such as chatbots and helpdesk systems, improve customer support

E-commerce and Digital Transformation

   E-commerce Platforms:develop and maintain e-commerce platforms, enabling online sales and reaching a wider customer base.

   Digital Marketing: support digital marketing initiatives, including social media marketing, search engine optimization (SEO), and email marketing.

   Omni-channel Retail: systems integrate online and offline channels, providing a seamless shopping experience across various platforms.

Data Analytics and Business Intelligence

   Data-driven Decision Making :analyze large volumes of data to generate actionable insights.

   Market Trend Analysis: Data analytics helps identify emerging trends and consumer preferences, enabling businesses to adapt their strategies accordingly.

   Performance Monitoring: systems track key performance indicators (KPIs), such as sales, inventory turnover, and customer satisfaction, to measure business performance.

Point of Sale (POS) Systems

   POS systems streamline checkout processes, manage inventory, and track sales data.

Cyber security and Compliance

   implement robust cybersecurity measures to protect sensitive customer and business data from cyber threats and ensure compliance with industry regulations and data privacy standards.

Artificial Intelligence (AI) and Machine Learning

   AI and ML algorithms power predictive analytics, chatbots, and automated decision-making processes.

Our Services

Digital Strategy & Advisory

Growth: Revenue boost, digital maturity, scenario planning, business processes, operating model, data monetization, digital transformation programs.

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Enterprise Solutions & Applications

Enterprise Resource Planning – Implementation and managed services of all ERP Modules (HRM, CRM, SCM, Finance, PMO, Vendors, Sales), including ERP on cloud.

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Cloud Solutions

Cloud strategy & readiness, architecture, SaaS & custom implementation, cloud migration, managed services

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Digital Transformation

Digital transformation to extract best insights in the org streams; viz strategy, people, process, data & technology

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System Integration

Design blueprint for modern application integration

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Industry 4.0

Internet of Things (IoT), blockchain, digital twins, drones, AR/VR, RPA etc.

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Program Management

Program Management advisory - processes, tooling, & governance

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IT Infrastructure

ITIL based IT infrastructure management services - on-premise & cloud

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Cyber Security

Advisory review - cybersecurity maturity & defense capability assessment

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Managed Services & Staff Augmentation

Design and operationalization of IT managed services

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AI & Data Analytics

Design and development of Generative AI & Large Language Models (LLMs) to transform the enterprises

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Climate Change & Sustainability

Sustainability/ESG strategy consulting and transformation.

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